Payment policy

Thank you for shopping with us! Please read our payment policy carefully to ensure that you understand the terms and conditions that apply to transactions made through our website. If you have any questions, please do not hesitate to contact our customer support team. You can easily reach us via the Contact page; we are happy to help.

Accepted payment methods

We currently accept the following payment methods:

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • MasterCard
  • PayPal
  • UnionPay
  • Visa

Payment security

The security of your payment is our top priority. We use industry-standard encryption technologies to ensure that your personal and financial information is secure during the checkout process.

Payment processing

We process payments immediately upon purchase.

Once your payment has been successfully processed, you will receive a confirmation email with your order details.

Currency

Our website processes all payments in GBP.

Failed transactions

If your payment is declined or not completed:

  • Check that your card or PayPal/Apple Pay details have been entered correctly.
  • Contact your bank or payment provider for more information.
  • Still having problems? Then contact our support team; we're here to help.

Refunds and disputes

For information about refunds, cancellations, or disputes, please see our Return and Refund Policy.

For further questions:

If you have any further questions, please contact our customer service department at the following telephone number

Phone Number: +40 720 483 200
E-mail:  info@motherbabe.com
Support: From Monday to Friday: 09:00 a.m. - 6:00 p.m.
Address: Strada Bradetu 71, bl 0252, Bradetu, Nistorești, Vrancea, 627232, România