Shipping policy
Mother Babe delivery policy for Romania and the United Kingdom.
International coverage: We currently sell our baby products only in Romania and the United Kingdom; we do not offer worldwide delivery.
Delivery cost and time
Delivery time: Handling time + Transit time
We use FAN for Romania and DHL for the United Kingdom for our deliveries.
Processing time: 3-5 business days (Monday - Friday)
Order deadline: Monday to Friday: 5:00 p.m. (GMT+02:00) Eastern European Standard Time (Bucharest)
All our products will undergo a production process; therefore, there will be a handling time for them.
Insurance: Your order automatically includes insurance! If you have not received an update on your order tracking within 5-6 days, please email us at info.motherbabe@gmail.com  and we can help you file a lost parcel report with the courier.
Shipping rates and transit times
For orders within Romania:
| Name of delivery rate | Status | Transit time | Delivery fee |
|---|---|---|---|
|
Standard |
Orders: 0.01 lei–150.00 lei | 4 to 7 business days | lei 15.00 |
| Standard | Orders from 150.01 lei upwards | 4 to 7 business days | Free |
| Name of delivery rate | Status | Transit time | Delivery fee |
|---|---|---|---|
|
Standard |
Orders: lei 0.01–lei 75.00 | 4 to 7 business days | law 9,99 |
| Standard | Orders from 150.01 lei upwards | 4 to 7 business days | Free |
Tracking: We provide a link and tracking code via email, and you can follow the route until it reaches you.
Contact information:
Address: Retailove, Brădetu, 627232 Brădetu Argeș, Romania
Phone: +40 720 483 200
Email: info.motherbabe@gmail.com
Support: Monday to Friday: 9:00 a.m. to 6:00 p.m.